What is Glass.com?
Glass.com isn’t just another auto glass lead generation service. The company’s roots in the auto glass industry
can be traced back nearly 50 years to when the President of the company, Lyle Hill, first got involved. He and Debra Levy,
long-time publisher of numerous trade magazines related to the glass industry, and the host of national and regional
glass-related trade show events, teamed up to create Glass.com.
Their sole goal for creating Glass.com was to develop a tool that is genuinely helpful to businesses in the auto glass industry.
Not only does Glass.com help glass replacement businesses by supplying them with qualified auto glass replacement leads, but it’s
also an informational resource that helps to educate consumers about the importance of safe, high-quality auto glass replacements and working
with quality auto glass replacement companies.
We know more about how to grow a glass business than anyone else.
How are Omega and Glass.com working together?
Omega has been providing valuable software tools to glass companies for decades. With the partnership between Glass.com and Omega,
Omega customers now have a seamless end-to-end solution for obtaining, tracking, and processing sales.
Omega customers can receive a personalized sign up link that will auto-populate much of their information when creating a Glass.com account. Once the account is created,
all new leads from Glass.com will automatically import to your Omega software dashboard for integrated management.
How does Glass.com work?
Every month, nearly 100,000 users come to Glass.com seeking glass replacement services,
information, or products. Those seeking glass replacement services go through the following qualification process:
- The consumer enters their zip code.
- The consumer enters the year, make, and model of their vehicle, as well as which glass needs replacing.
- The consumer views Glass.com affiliate glass shops available in their area, along with their profile information. Auto glass jobs will include an instant price estimate.
- The consumer chooses which shop they’d like to handle their glass replacement.
- The consumer submits their contact information and any supporting information to that glass shop.
After the consumer submits their auto glass replacement job request, you’ll instantly receive an email notification. The customer's information will auto-populate in your Omega software.
From here, you’ll contact the customer to confirm the appointment and manage their journey within the Omega software program.
Testimonials
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I'm very satisfied with my experience as a Glass.com affiliate. Not only do
Glass.com customers look for quality workmanship, they are also looking for
someone local and reliable they can reach out to when it comes down to
"Auto Glass Needs".
Every Glass.com lead is a lead I never had and an opportunity to educate in
what a proper windshield replacement looks like.
I am not your average auto glass shop and that's what I love about Glass.com;
their customers actually acknowledge that and expect above average results.
Becoming a Glass.com affiliate has helped us capture quality leads and
convert sales we would have otherwise likely missed out on as opportunities.
The detailed leads provided allow us to quickly reach customers to offer
solutions and generate sales. In addition, we have collaborated with
Glass.com in marketing efforts to help improve our visibility and reach
in specified markets. If your looking for a way to receive quality leads
and opportunities to boost sales, as well as gain an advantage over
competitors, I highly recommend partnering with the team at Glass.com.
As a former owner operator of an auto glass referral site I can appreciate the time and effort put into Glass.com.
The interface is smooth the emails come right thru to me. I have got about the amount of jobs one would suspect in the pretty much insurance
driven market I am in. I would highly recommend Glass.com to anyone needing a online quoting system that is not going to make you broke.
I have yet to have one customer flake out and not get the job done! Which is amazing... I would like to see some small changes that I have
suggested and I understand implementation takes time.
If you are on the fence about to do it or not, take a chance- you deserve it! What is the worst that could happen- you get a job off it :)
We've been using Glass.com to gain new clients quite some time now.
The website is super simple to navigate and we are basically acquiring
a new client at a fraction of the normal cost. We are never in a position
to turn down a client and the best client is the one that you don’t have
to work for. I’m a huge fan of Glass.com and will remain a user for a
very long time.
What benefits do Omega customers receive?
As an Omega customer, you’re entitled to the benefits that all Glass.com Affiliates enjoy, including:
- No Contracts
- No Monthly Fees
- Exclusive Leads
- Full customization of pricing, service areas, and profile page settings
- Auto glass recall notices
- Free subscriptions to AGRR Magazine and glassBYTEs e-newsletter
You’ll also have access to exclusive, Omega customer benefits including:
- Waived onboarding fee – a $75 savings!
- Seamless integration with your Omega software
Pricing
Manage which services you offer at each of your company's locations from a singular
account. You'll be able to provide this information during the sign up process.
|
Auto Glass |
Shower Glass |
Windows & Doors |
Live Phone Calls |
| No Contracts & No Monthly Fees |
check |
check |
check |
check |
| Unlimited ZIP Code Customization |
check |
check |
check |
check |
| One-time Onboarding Fee |
N/A |
N/A |
N/A |
N/A |
Cost per Referral
?
×
Cost per Referral
Referrals are tracked through 3 types of clicks: clicks on your phone number,
clicks to your own website, and clicks on Google Maps for directions. They are all
accessed through your own company's profile listing.
|
$2.50 |
$2.50 |
$2.50 |
N/A |
Cost per Lead
?
×
Cost per Lead
Leads are highly-qualified. You will receive the customer's zip code, a description
of the glass type and quantity they need, their name, contact information, and other
helpful details. Once you receive a lead, simply call them to schedule the replacement!
|
Auto Glass
Replacement: |
|
ADAS
Calibration: |
|
|
$79.00 |
Residential
Repair: |
|
Residential
Replacement: |
- 1 window: $29.00
- 2-10 windows: $99.00
- 11+ windows: $199.00
- $99.00 per door
|
Residential New
Construction: |
|
| Commercial: |
|
|
N/A |
|
Contact Us Now For Your Personalized Sign Up Link
|
Glass.com Affiliate
No Contracts & No Monthly Fees
Unlimited ZIP Code Customization
N/A Onboarding Fee
Auto Glass
Auto Glass Replacement:
- $26.75 per Exclusive Lead
$2.50 per Referral
Shower Glass
$79.00 per Lead
$2.50 per Referral
Windows & Doors
Live Phone Calls
N/A per Lead
Residential Replacement:
- 1 window: $29.00
- 2-10 windows: $99.00
- 11+ windows: $199.00
- $99.00 per door
Residential New Construction:
$2.50 / Referral
Frequently Asked Questions
How do I activate the Glass.com® lead service?
Simply click the green "Contact Us Now For Your Personalized Sign Up Link" button, or send an email to hello@glass.com. Once we receive your email, we
will send you a personalized, pre-populated, Glass.com®
invitation link for your company. Use that link to set up your Glass.com® account. You'll need to fill
out a little bit of information to complete your profile so that you can start receiving leads.
If you ever need to adjust your pricing or service radius, you'll do so within Glass.com®. Otherwise,
all leads will be accessed within your Omega account.
Do I pay anything additional if I don't receive any jobs?
No, it's free to sign up for and list your services with Glass.com®. You ONLY pay for leads/referrals you receive.
The service can be turned on and off as needed, or canceled at any time.
Will I be billed by Omega or Glass.com®?
When you create your Glass.com account, you'll add credit card information.
Glass.com will invoice you on the 1st of the month for all leads received the previous month.
How will I be able to check leads?
All leads will be sent to your Omega dashboard, and you can find the information there anytime.
What exactly is a lead?
A lead consists of information from a consumer who has told Glass.com® they need glass services now.
You'll receive the consumer's name, contact information and location where they want the job done (if not in-shop).
You'll also receive the make, model, and year for auto jobs, the type of glass that needs to be installed or replaced,
the price quoted, and when the consumer wants the job done. If the consumer has given us their VIN, Glass.com® will provide that, too.
What’s the difference between a lead and a referral?
Lead
A lead event is triggered when the customer goes through our five-step qualification process and books a replacement with your shop.
Referral
A referral event is triggered when the customer goes through steps one and two of the qualification process and views your company in the search results.
However, instead of continuing to book, they decide to contact you directly by:
- Clicking your phone number to call you
- Clicking through to your company website
- Clicking on Google map directions to navigate to your location
How many other shops get the same leads as mine?
None! That's the beauty of Glass.com®. Your leads are yours alone.
How many zip codes can I target?
As many as your company wishes to service. You can change your targeted ZIP codes as often as you want.
What if I have multiple locations?
No problem! They can all be managed from a singular account within Glass.com®.
Do I have to do the work for the price quoted by Glass.com®?
Glass.com® gives the consumer a quote based on the custom pricing information you provided, including the price you gave them for the lowest part of the same type.
Glass.com® also notifies the consumer that there may be additional costs for special options, such as rain sensors, embedded antennas, etc. The consumer knows the
price may increase if other options are added.
What price do you quote if there is more than one part (more than one NAGS part number) for the same vehicle?
As you know, vehicles can have up to a dozen different NAGS part numbers for the same opening. If there's more than one, Glass.com® will choose the part with the
lowest price (the base part) to show the consumer. Glass.com® lets the consumer know that options may increase this cost.
What about insurance work?
If the consumer told Glass.com® they're going through insurance, Glass.com® lets you know when they send the lead. If they have the insurance company's name, Glass.com®
will share that, too.
How often can I change my pricing?
You can change pricing as often as you want, even multiple times per day.
What pricing options are available?
You can provide your own pricing and update it as often as you would like. You may do so by making your prices a percentage (plus or minus) of NAGS.
List Price plus either a flat labor rate OR an hourly labor rate. If you choose the flat labor rate, that flat fee will be added to your NAGS List Price.
If you choose the hourly labor rate, then your labor rate will be multiplied by the NAGS Labor Time for that part and then added to your NAGS List Price.
Have some parts that don't follow NAGS at all? That's fine. You can upload up to 500 part numbers in the exception list in your company settings. These also
can be changed. If you have more than 500 parts that don't follow NAGS pricing, or if you don't use NAGS at all in your pricing, then you can download the
easy-to-use Glass.com® template and provide all your part numbers and pricing there. In these cases, the price shown to the consumer will be exactly the price
you provide on the list.
How do I sign up?
Omega customers have an exclusive sign-up page so they can take advantage of all the benefits listed above.
Follow the link below to sign up. It only takes a few minutes to create an account, set up a profile, and take your listing live.
Have questions?
We’d love to help.
