The technician was awesome.
Two technicians was very nice and so fast for windshield replacement. If I need more windshield replacement, I will contact you. Thank you very much Bong Park
all good, good support staff
They never called me or followed up
The technician was prompt and efficient. . He was friendly, clean and treated my truck like it was his I will definitely be referring my friends and family. Couldn’t ask for a better experience.
When the person arrived to change the glass they were fast, friendly, and competent. I have no complaints really, because I wasn't inconvenienced at all. But the communication from them was lacking, from the time we put in a request to the time it arrived we didn't hear from them. We had to call them to get information. Even then they didn't update us as to a date to do the repair. It took about 3 days. I understand they had to order the glass and that's fine, but then they arranged for it to be done at 8 am and it was done much later in the day. Since I work from home, as I said, it was no problem, but others might not be so lucky and miss out on a days work. A bit better communication is needed here.
The only people in the country who were able to get my windows, and replace it within 2 days. I tried over 25 places including the manufacturer, with no luck. Then I emailed Buzz on a Sunday afternoon. Buzz is located in Georgia, and I'm in LA. According to his auto reply, he was on vacation, however he still took the time to contact me, find the part, arrange service, and have it installed at my work. The technician that came was clean, efficient, and knowledgeable about my vehicle. The glass was cleaned up, new window installed, provided an invoice in less than an hour. The cost was far less than I anticipated. The technician was late to the original time, but, with LA traffic, and the unforeseeable issues with earlier appointments, there is no real reason to complain. I am :100: percent satisfied with this company and would recommend them to any person in need of the service. The customer service they provide in a difficult time is worth every dollar.
Your technician was very nice but arrived with the wrong glass. Wrong door and un-tinted :/
They were quick, efficient, kind, and very patient with me. My car was broken into the night before and they did everything in their power to get me up and running as quick as possible. Hector was incredible and I'm very lucky to have had his help.
wrong glass，terrible service，wrong price
Good communication. Fast response. Thx
once they finally had my glass the technician installed quickly abs effectively
A glass technician was courteous, honest, and professional. I would highly recommend this company. Only thing needs improvement is scheduling a time for repair.
