- Auto Glass:
- In-shop Service
As an industry leader over the past 35+ years, Sunroof Express provides end-to-end sunroof glass replacement service solutions for customers paying out-of-pocket, policyholders, and repair facilities alike in all 50 states. With a staff of exclusively trained auto roof-glass experts, Sunroof Express is able to help customers with the often complex task of coordinating sunroof glass replacement services.
Our success is built upon a thorough understanding of the specialty auto glass repair and replacement process. We deliver fast, reliable, high quality service throughout the country using our specially selected partner repair shops and following up with each to ensure they give the highest quality service. In addition, we maintain North America's largest and most comprehensive inventory of sunroof glass and related replacement parts, available to vehicle owners and repair shops nationwide. When it comes to sunroof glass replacement, you can trust the experts at Sunroof Express.
Reviews
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9 months ago by Kim C.
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10 months ago by Jacob H.
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9 months ago by Mandi B.
Never reached out to me after booking
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11 months ago by Regina O.
Excellent customer service and goes the extra yard to satisfy the customer
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1 year ago by Haywood/Jackie R.
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4 months ago by John K.
This family-owned business is great. They were prompt, courteous and professional. I DO highly recommend. Very nice people.
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7 months ago by Rene M.
I never received a call, my sunroof is still broken and in need of repair
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1 month ago by Naveed K.
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11 months ago by Blamo K.
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6 months ago by Tory T.
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7 months ago by Teque G.
They never contacted me , 4 days later … so I’d say pretty terrible …. Will update if they ever actually contact me !!
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7 months ago by Chad Y.
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9 months ago by Sonya C.
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9 days ago by Ryan A.
Wrong Part sent. Was actually blamed for the wrong part. I think I know my Truck. Was charged a restocking fee and had to call several times for my refund.
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8 months ago by aireona h.
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7 months ago by Hubertus v.
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6 months ago by Jeffrey R.
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6 months ago by Kevin H.
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1 year ago by Latoya C.
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9 months ago by EARL P.
Easy ordering of my sunroof.
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7 months ago by Kelli S.
I have been able to schedule an appointment to get my sunroof fixed. I have not been given any information on the status of my sunroof repair.
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2 years ago by Isabella F.
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9 months ago by Erika C.
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2 months ago by Tanita G.
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5 months ago by Stephanie B.
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7 months ago by Sandra F.
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8 months ago by Bill N.
there has been no follow up from Sunroof Exp.
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1 year ago by Della G.
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1 year ago by Barbara L.
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5 months ago by Chiming T.
Smooth [process. Timely.
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2 years ago by Santiago A.
Quick reply and good attention BUT the silos not work with Progressive….
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2 years ago by Richard P.
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1 year ago by Sheree T.
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2 years ago by Noel Q.
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4 months ago by Howard T.
Haven't heard from anyone from your company
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1 year ago by Kimberly F.
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4 months ago by Robert M.
The staff was great. I don't have a big hole in my roof anymore. Life is once again good. Thank you
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1 year ago by Dionne F.
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1 year ago by James P.
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2 years ago by Glenn G.
Road trip incident. Contacted Glass.com for assistance with in route repair of completely damaged front panel moonroof. (Rock from freeway)
Brandon my customer service agent walked me through best solution. Ordered glass panel to be delivered to my destination. American Sunroof San Diego cleaned all glass debris then replaced the Glass.com panel.
Due to holiday I was only slightly inconvenienced. FedEX DELIVERY ran late.
I chose to pay out of pocket to expedite the repair. Both parties Glass.com and ASC San Diego have offered assistance to submit claim for insurance.
Excellent Customer Service… great coordination between vendors.
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1 year ago by Mary S.
No one called after I put in a claim and when I emailed back to see if anyone has looked at my claim and to call me as soon as they received my email…… nothing happened….
Wtf ,
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1 year ago by test t.
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2 years ago by David R.
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5 years ago by Tim H.
Never heard from them.
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1 year ago by Randy M.
the staff was pleasant and helpful
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6 months ago by Charles B.
seamless
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6 months ago by Willie C.
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8 months ago by Rafael G.
Never heard from them
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10 months ago by Jerry L.
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1 month ago by Oriana F.
awesome
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2 months ago by Judy W.
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2 months ago by Drew H.
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2 months ago by Valerie S.
I got one email ask for more info provided within an hours time and no response.
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1 month ago by Steven S.
I asked for help about a week ago and they have not called me. I asked them to call twice.
Still waiting!
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4 months ago by Cynthia V.
My car looks bra new thank you guys for your hard work I really appreciate it I recommend them for sure
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2 months ago by BRADFORD R.
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1 year ago by William H.
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1 year ago by Felix R.
Mr. Howard was very caring about getting my sunroof repair as soon as possible before the back weather moved in, would recommend him and Sun Roof Express to all of my family and friends thank you very much.
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5 months ago by Bastine G.
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2 years ago by Svetlin B.
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1 year ago by LaQuindra J.
No one ever followed up with me to provide service
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1 year ago by Bethany D.
I needed a sun roof repair. None of the vendors I contacted got in touch but glass com. The glass.com team member (Brandon Davis) who assisted me was professional, efficient, and friendly. We had the part ordered right away and the repair scheduled soon after. The shop which did my repair (Lancaster Auto Interiors) was also great. I contacted them several times and each time Jason was great - answering all my questions patiently and completely. The service was completed same day as promised. Pricing was fair and accurate.
I wish I had been able to find a repair facility closer to home. Other than the distance it was a surprisingly pleasant experience.
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1 year ago by JEREMY C.
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1 year ago by Gary S.
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2 years ago by Joshua S.
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1 year ago by Marisa B.
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1 year ago by Edgar Q.
They need a lot of people who speak Spanish and English because we are in a diverse country where there are a lot of Latino people who speak Spanish and many times do not understand English. I mean that there are no interpreters... because many times they bother to interpret even though be your job thank you.
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1 year ago by Jacqueline F.
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1 year ago by Ned I.
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2 years ago by Terry A.
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1 year ago by Kathryn K.
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1 year ago by Charles B.
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1 year ago by Al A.
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1 year ago by Ken B.
Provided quote quickly
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1 year ago by Herifonso V.
Once I was in contact with Sunroof Express they expedited finding a shop in my vicinity and ordering a new replacement sunroof glass out of state and shipped to me and put on in 3days with the shop being a certified shop to do the work and they had nearly 5star reviews across the board!
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1 year ago by Sheldon W.
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1 year ago by JD W.
Worked with Brandon and SMG glass in Arlington TX. Both did a great job!!
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11 months ago by Jaime M.
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1 year ago by Serena K.
My glass was delivered the next day, and installed the day after that. Very quickly done.
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1 year ago by Bronson B.
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1 year ago by David F.
Let me just say everything was simple. How I like it quick and easy.
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2 years ago by Charles T.
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1 year ago by Brittney H.
Never got a phone call from them
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2 years ago by Raymond R.
My sunroof shattered and it was an after market glass the sale guy sent the info I needed to replace it and yes I bought the glass and he had the installer contact me and came to my home to install it and the pricing was reasonable.
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1 year ago by Wayne M.
Brandon took my order got the glass to the shop in Three days went to the shop they put it in and took about an hour paid them and I was done..
The best service possible.
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1 year ago by Thomas C.
Price quoted was 30% higher than competitors.
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2 years ago by Jason G.
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2 years ago by Robert M.
Appreciate the quick response and great customer service. Many company's can learn from your direction to help better communication.
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1 year ago by Stephen P.
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2 years ago by Jeff H.
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1 year ago by Phyllis M.
Waiting on glass to come in
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2 years ago by Scott L. J.
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1 year ago by Luis R.
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1 year ago by Sean C.
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1 year ago by Kari C.
Prompt response with accurate info
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3 years ago by Joseph P.
Quick and efficient. Excellent!
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2 years ago by Joan L.
I did not need glass after all, but Sunroof Express was very helpful after telling them what I thought had happened. So even though I did not need them they were still very helpful and patient.
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1 year ago by Kleyton F.
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2 years ago by Attila S.
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2 years ago by Helen D.
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1 year ago by Bill A.
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1 year ago by Miriam S.
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6 years ago by clarence B.
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6 years ago by Bernard G.
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5 years ago by Don J.
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6 years ago by Theresa R.
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1 year ago by Kristen K.
Never got a call back!
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6 years ago by lionel b.
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5 years ago by Sejal S.
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5 years ago by Ronnie B.
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5 years ago by Stephanie V.
The only bad thing was the sunroof didn't arrive before the 4th of July holiday so we had to wait until after the weekend for installation.
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5 years ago by Jose G.
Never received a quote
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6 years ago by Emiliano R.
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6 years ago by Shannon R.
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5 years ago by Paul A.
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5 years ago by johnny N.
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5 years ago by Shanelle Q.
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5 years ago by Martin A.
It was an awesome experience. When I am ready I will definitely buy from them
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5 years ago by Rebecca P.
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5 years ago by David P.
My only knock is I originally clicked on the question that said my sunroof had a leak. I was immediately told there was nothing to be done and I should contact the dealer.
This was bad information.
Second time around, I didn't answer the question. I was put in contact with Brandon Davis at Sunroof Express in Troy, MI and we were able to find exactly what I needed (which was no simple task...)
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5 years ago by Roy L.
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5 years ago by Scott S.
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5 years ago by Jennifer F.
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5 years ago by Rose S.
The installer came the same day and gave us an honest answer and fixed it the same day. Thank you
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5 years ago by XU Z.
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4 years ago by robert c.
Showed up late. Had to come back the next day after not fixing the Sunroof. The Sunroof would not open the next day. They claimed no responsibility since it worked 10 hour before.
Unprofessional, don't stand by their work, poor work-no reason to recommend to anyone.
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5 years ago by Jeffrey S.
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4 years ago by Jerry M.
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4 years ago by craig t.
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4 years ago by Fred M.
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4 years ago by Curtis Y.
A great experience and the job got done very quickly and efficiently.
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4 years ago by lawrence m.
Very professional, tech called to set up appointment, dropped off vehicle and job was completed without a problem. Very happy customer. Thank you very much.
Larry Mastrantoni
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4 years ago by Stephanie M.
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4 years ago by Mel L.
No answer when phoning them and no response to voicemail to return my call.
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4 years ago by Charles J G.
Although they were unable to help me with my antique 1979 Cadillac Seville they were very courteous and prompt to respond. They also gave me leads as to where I might find help. Thanks to there information I was able to find everything I needed.
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4 years ago by Curtis B.
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4 years ago by Jeff H.
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4 years ago by William S.
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4 years ago by Dan J.
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4 years ago by karen b.
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4 years ago by Johnnie T.
Great people to do business with. Honest and trustworthy
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4 years ago by Lareshia T.
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4 years ago by Miguel R.
It would be great. But they don’t take PayPal.
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4 years ago by Vinson W.
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1 year ago by Robert C.
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3 years ago by Donavan H.
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3 years ago by Clarice K.
My experience was wonderful. The glass was shipped and received and installed very quickly and smoothly. I highly recommend this company.
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3 years ago by Rosa R.
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3 years ago by Jea B.
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3 years ago by Lizette S.
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3 years ago by Neilon M.
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3 years ago by Nathaniel W.
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3 years ago by Kelly C.
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3 years ago by Michael C.
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3 years ago by Cheryl F.
Your customer service was great. But I'm still waiting for my sunroof to get to the local shop so I can get my car fixed. Any word on where it is? Thanks for getting back to me on answering my question.
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3 years ago by Candace v.
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3 years ago by Nelson F.
From start to finish, your service was excellent!
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3 years ago by Stacey M.
The glass came overnighted and the repair shop was phenomenal.
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3 years ago by Kevin P.
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3 years ago by Jack T.
Part was ordered and installed in a timely manner. Had to drive a good amount to get to the shop but nobody else in the area would do it except the dealer. They wanted to charge twice as much.
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3 years ago by Anwar A.
They never called
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3 years ago by KEVIN N.
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3 years ago by Johnnie w.
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3 years ago by Eric S.
One response for info and no follow up
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3 years ago by Steven S.
Communication by the Sunroof Express rep and the local repair shop was great. Service was timely, in fact, it was fast.
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3 years ago by April K.
They didn’t get back in touch with me about my sunroof
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3 years ago by David S.
Gina was amazing. Though I wound up not needing glass, she went well out of her way to make sure I was satisfied. Thanks for the great customer service and awesome communication!
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3 years ago by LEONARDO M.
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3 years ago by David A.
Had to get my sunroof replaced
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2 years ago by Jack S.
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2 years ago by Aaron M.
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2 years ago by Michael W.
You were unable to find a shop to do the work
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2 years ago by Jeffrey T.
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2 years ago by Bobby F.
Excellent service very reasonable price plus on time.
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2 years ago by dominique p.
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2 years ago by Meina M.
Great service. The salesperson is very efficient and quoted me a fair price plus refer me to a company to fix it. It was all good!
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2 years ago by Vaughn N.
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2 years ago by Carl T.
I didn’t get glass from Sunroof Express but Brandon was very helpful and informative.
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1 year ago by Gina T.
Everything was easy and fast. Thank you!
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1 year ago by Rick S.
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1 year ago by RON F.
Ran into several dead ends until I found sunroof express. Sunroof express was quick and painless and I’ll have my vehicle repaired within the week.
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1 year ago by Dijoun A.
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